Reliability & Maintenance Operational Data Sustain Managed Service for an Oil and Gas Super Major

The Challenge

Under significant cost pressure and facing a recent reduction in full-time staffing levels, the Director of Reliability and Maintenance, was asked to onboard a major new offshore multi-billion dollar production asset, prepare for a full ERP system consolidation and reduce his ongoing operating costs.

Balancing these priorities posed challenges for the team performing data management activities in its Enterprise Asset Management (EAM) system as the team needed to free-up their most experienced resources to focus on onboarding the new asset and assisting with the ERP consolidation all while continuing to address critical business and system needs. These needs included loading data for new equipment, researching and solving data inconsistencies, decommissioning obsolete equipment records, and assuming the ongoing data steward role for the EAM system (updating PMs and JPs and managing WO transactional records).

The Solution

Sullexis introduced a managed service that took responsibility for providing data management in the EAM system, freeing up front-line technicians and engineers to focus on core activities.

New equipment data loads, updates and research efforts are handled via the managed service; which includes enforcing data quality standards and related policies to maintain data integrity

In addition to the fixed fee managed service, the client is able to rapidly tap into broader Sullexis capabilities to assist with spot projects such as equipment obsolescence planning and process improvement initiatives.

The Result

After a brief transition period, the managed service went live on schedule and the team is meeting its delivery objectives while absorbing increased work volumes. This has freed-up the client’s experienced resources to focus on the offshore asset onboarding and ERP consolidation strategic initiatives.

In addition, the managed service team has identified opportunities to optimize the end-to-end maintenance process. Missing equipment has been identified and the associated data mastered in the EAM, new contract relationships with the equipment vendors established and critical inventory items determined and stocked to minimize potential downtime.

The managed service team has also improved the auto-procurement process. Obsolete materials that were causing shopping cart rejections are being addressed, with replacement parts being identified, certified, corresponding material masters created, spare part records setup and online contracts being update leading to future, seamless, procurement transactions.